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Terms & Condition

Shipping Policy

Shipping within India (INR)

The shipping within India normally takes 3-7 working days depending on the location. 

Though we use services of some of India's best logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to do our best to find an alternative solution in order to make your products delivered in the shortest possible time.

The shipping charges are as mentioned below:

Local - 55 | Regional - 75 | National - 105

Shipping outside India (INR)

The shipping outside India normally takes 5-10 working days depending on the location. 

Though we use services of some of the best logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to do our best to find an alternative solution in order to make your products delivered in the shortest possible time.

We have a standard shipping charge of Rs.1350 for the first pair you buy and Rs.750 for every subsequent pair. Please refer to the below mentioned grid:

No of Pair  Charges

  1               1350

  2               2100

  3               2900

Note : Any Import duties applicable will be borne by the customer and “desiColour” will not be responsible for it.

Return and Exchange

We invest a great deal of love,care and passion in the making of every product of desiColour.

However if you still want to exchange your product for another size then please notify us on info@desicolour.com  within 72 hours of the product being delivered to you. You may then return it to us at desiColour FASHIONS, A-7,Lower Ground,Back Portion, Near Indian Express Building, Sector 10, Noida-201301 within one week in its original box packing and the invoice.

Footwear & Clothing

We happily empower every customer to exchange their product for another size of the same value. In case your desired size is unavailable, you could then exchange it for another style of the same value. Please mention your desired exchange piece along with the size on the invoice as well.

Jewellery 

As a company policy we do not provide exchange offer on Jewellery.

We do not entertain refund & cancellation requests, Products bought during SALE period will not be exchanged or returned.We do not entertain refunds & exchanges on International orders.

Please Note- During festivals, adverse weather conditions or political crisis, your shipment could get further delayed. We ensure you that we will try our best to have your parcel delivered to you in good time or else will be notified.

Privacy Policy

desiColour is committed to protecting the privacy of visitors to this site (the "Site"). At desiColour, we want you to have an enjoyable shopping experience. And while it is necessary for us to collect certain personal information, we respect and protect your right to privacy as set forth in this Privacy Policy. The nature of the information collected (if any), is simply to allow us to contact you should you choose to or for us to contact you on the basis of a business relation you establish by purchasing or making an order online. This is solely for the purpose of being able to followup on any order that you may initiate on this site. The information stored does NOT include any financial details, other than details related to purchase or interest of products by you, and is purely restricted to order, contact and preferences. We strictly do NOT capture or store any account or card numbers. 

We may collect your session, contact and order information on our server and on your browser in the form of session storage or cookies. We will NOT share it with any third party, other than those necessary to make the product delivery, any marketing material delivery and for improvement purposes. We may send marketing material in the form of emails or common digital mediums, to your contact information also. We may also study your spending patterns to improve our service offering. desiColour reserves the right to make alterations to this policy in the future without notice.

This Privacy Policy applies to the Site. You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.