Returns and Exchanges
Returns and Exchanges
We invest a great deal of love, care and passion in the making of every product of DESI COLOUR.
However if you still want to exchange your product for another size or pattern then please notify us on help@desicolour.com within 72 hours of the product being delivered to you. You may then return it to us at DESI COLOUR FASHIONS, No. 8,9 Naagar Market, First Floor, Barola, Sector 49 A, Noida, Uttar Pradesh-201301 within one week in its original box packing, labels and the invoice.
We happily empower every customer to exchange their product for another size of the same value. In case your desired size is unavailable, you could also exchange it for another style/product(s) of the same value. Please mention your Order ID, desired Exchange Product along with the Size on the email.
- The Free Exchange is applicable on product(s)/orders/cart value above 1000 only.
- Products bought during SALE period will not be exchanged or returned.
- Products bought from Clearance Sale Section will not be exchanged or returned.
- We do not entertain refunds & exchanges on International orders.
Rest Assured @ DESI COLOUR
We do understand the urgencies of deliveries during special occasions. For any urgency you may connect via whatsapp on +919540434341 and we shall try our best to work out a possible solution along with you.
Please Note- Although we have engaged the best logistics partners to deliver the products safely and speedily at your location and we do try our best for the same, however , during festivals, adverse weather conditions, political crisis, pandemic or similar situations etc ; your shipment could get further delayed. We ensure you that we will try our best to have your parcel delivered to you in good time or else will be notified.
Similarly in case of any remote locations delivery challenges, we will be there to find the best alternate solutions in case of any delivery issues.